Silvia Martini
MSc in Fashion, Design & Luxury Management
Silvia Martini
MSc in Fashion, Design & Luxury Management
Lieu
Grenoble , France
Seniorité
3 - 5 ans d'expérience
À propos

After earning a three-year degree in Economics and Management, I am now majoring in fashion and luxury. Thanks to my academic and work experience I have acquired skills in team building, costumer service, marketing, and content creation. My objective is to work with people, in a motivating environmen

...

t, covering a role in the marketing or customer's
management sector.

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Master Degree
Grenoble Ecole de Management sept.. 2021 - Présent
Grenoble , France

MSc in Fashion, Design & Luxury Management

Afficher 4 expériences
Bachelor Degree- Economics and Management
Università degli Studi di Siena, Italy sept.. 2018 - sept.. 2021
Siena, Italie
Operational Assistant
UniCoop Firenze nov.. 2020 - juin. 2021
Figline Valdarno, Firenze, Italie

Excellent customer service for internal clients
Actively listened to customers’ request, confirming full understanding before addressing concern
Ensured customer satisfaction is increased and repetitive purchase is ascertained
Hand-out cash management on a daily basis without errors Stock management

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and inventory were tasks I performed on a daily basis.
Care and development of a proper hygienic packaging of products.

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Internship
Sorelle Fiorentine S.r.l mai. 2020 - juil.. 2020
Pontassieve, Firenze, Italie

Sales assistant in the outlet of the company, when needed. Performed accounting operations supervised by the accounting responsible

High School Diploma
Istituto Marsilio Ficino sept.. 2013 - juin. 2018
Figline Valdarno , Italie

Liceo Classico

Secteurs d'activité

Luxury

Fashion

Lifestyle

Skills

Customer Relationship Management

Customer Service

Content Writing

Team building

Stock Management

Compétences logiciels

Microsoft Office (Word, PowerPoint, Excel...)

Langues

italien

Langue natale

anglais

Capacité professionnelle

espagnol

Courant

français

Notions

Types de contrats
Temps plein
Temps partiel
Stage / alternance