Florian Tavernier – Eyes on Talents

Global Retail Operations Project Manager

Balanciaga juil.. 17, 2017 - Présent

Paris, France

- Developing & implementing store/selling tools on a worldwide basis
- Developing & monitoring retail guidelines & policies
- Improving the structure of the service in a fast-growing environment
- Managing & improving the order processes
- Identifying best practices / international benchmark

Bottega Veneta & Burberry Stores Manager

Lagardère Travel Retail fév.. 2016 - juil.. 2017

Aéroport Charles de Gaulle, Paris, France

- Developing commercial performance (using relevant KPIs)
- Managing a team of 12 salespersons
- Organising schedules and managing administrative tasks
- Monitoring Customer service quality
- Managing stocks, store layout, and Visual Merchandising

Showroom coordinator

Hermès mai. 2015 - fév.. 2016

Paris, France

- Coordinating Leather Goods showroom SS16 & FW16
- Hiring, managing and training of 35 sales persons
- Managing plannings and sales appointments
- Coordinating the stand layout and scenography installation
- Designing sales tools
- Managing welcome teams (8 people)

Visual Identity & Customer Experience Project Assistant

Hermès juin. 2014 - fév.. 2015

Paris, France

Internship - PR, Communication

Christofle juil.. 2013 - jan.. 2014

Paris, France

Master of Science in International Management

Neoma Business School 2010 - 2014

Reims, France

Sales Assistant

Louis Vuitton août. 2012 - sept.. 2012

Paris, France