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Silvia Martini
MSc in Fashion, Design & Luxury Management
Silvia Martini
MSc in Fashion, Design & Luxury Management
Based in
Grenoble , France
Seniority
3 - 5 years experience
Resume
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About

After earning a three-year degree in Economics and Management, I am now majoring in fashion and luxury. Thanks to my academic and work experience I have acquired skills in team building, costumer service, marketing, and content creation. My objective is to work with people, in a motivating environmen

...

t, covering a role in the marketing or customer's
management sector.

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Full Bio
Master Degree
Grenoble Ecole de Management Sep. 2021 - Present
Grenoble , France

MSc in Fashion, Design & Luxury Management

See 4 more achievements
Bachelor Degree- Economics and Management
Università degli Studi di Siena, Italy Sep. 2018 - Sep. 2021
Siena, Italy
Operational Assistant
UniCoop Firenze Nov. 2020 - Jun. 2021
Figline Valdarno, Firenze, Italy

Excellent customer service for internal clients
Actively listened to customers’ request, confirming full understanding before addressing concern
Ensured customer satisfaction is increased and repetitive purchase is ascertained
Hand-out cash management on a daily basis without errors Stock management

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and inventory were tasks I performed on a daily basis.
Care and development of a proper hygienic packaging of products.

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Internship
Sorelle Fiorentine S.r.l May. 2020 - Jul. 2020
Pontassieve, Firenze, Italy

Sales assistant in the outlet of the company, when needed. Performed accounting operations supervised by the accounting responsible

High School Diploma
Istituto Marsilio Ficino Sep. 2013 - Jun. 2018
Figline Valdarno , Italy

Liceo Classico

Industry sectors

Luxury

Fashion

Lifestyle

Skills

Customer Relationship Management

Customer Service

Content Writing

Team building

Stock Management

Software skills

Microsoft Office (Word, PowerPoint, Excel...)

Languages

Italian

Native language

English

Professional knowledge

Spanish

Fluent

French

Basic knowledge

Types of contracts
Full Time
Part time
Internship / Work-study

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